Job Description
Founded in 1973, Mighty Taco operates 19 locations across Western New York, serving fast, fresh “Buf-Mex” food with a loyal following known as “Mighty Nation.”
We are seeking a motivated and results-driven Assistant Manager to support the General Manager in delivering exceptional operational performance and outstanding customer experiences. This role plays a key part in achieving both financial and service goals while ensuring full compliance with company policies, procedures, and safety standards.
Key Responsibilities
Customer Experience & Operations
- Lead, coach, and support Shift Managers and Team Members to deliver 100% customer satisfaction—our top priority.
- Resolve customer concerns promptly and professionally across all channels (in-person, phone, and online).
- Ensure consistent execution of company standards in:
- Food &a...