Assistant Manager/ Deputy Manager, Claims WIC

Job Description:

. Review, evaluate, assess, negotiate, and resolve work injury compensation claims in WICA 2019 regime within designated authority limit, in line with established standards, procedures and guidelines provided.

. Identify and investigate suspicious/potential fraudulent WICA claims and take appropriate actions and keep relevant stakeholders closely informed in writing.

. To attend MOM and any work injury related meeting.

. To negotiate settlement with claimants and/or solicitors.

. To provide administrative support to prepare monthly statistics and report.

. To manage telephone enquiries and complaints and attend to walk-in-claimants.

. To provide claims handling service to clients and business partners.

. To be the liaison with any authority as required under the scope.

. Ensure compliance with all legal, regulatory and policy requirements internally and externally

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