Assistant Lodge Manager | Eastern Cape

This private, conservation-driven safari destination is known for its luxury lodge operations, exceptional guest experiences, and strong commitment to wildlife conservation and sustainability. They are looking for a highly organised, service-focused leader with strong operational oversight skills, the ability to manage diverse teams, and a calm, hands‑on approach to delivering seamless five‑star hospitality in a remote bush environment.

Candidate Responsibilities

• Measure and enhance overall guest satisfaction, including managing special requests.
• Monitor Guest Feedback metrics on platforms such as Guest Revu and Trip Advisor.
• Assist the lodge manager to oversee day‑to‑day lodge team service operations.
• Uphold and elevate the service standards provided by the lodge team.
• Ensure effective supervision and management of lodge operations in the absence of the lodge manager.
• Coordinate departmental teams to optimize gues...