Assistant Front Office Manager

Radisson Hotel Group

📍 middelburg, eastern cape, South-Africa

Full-time Hospitality & Leisure

Job Description

Assistant Front Office Manager

Join the Radisson Hotel Group as an Assistant Front Office Manager, where your dedication to exceptional service and passion for creating memorable guest experiences will drive the success of our front office team.

Responsibilities

  • Manage and lead the front office team, ensuring all aspects of the guest journey and experience are delivered to the highest level.
  • Exude patience, empathy and personality to host the show while managing budgets and inventory.
  • Work proactively with the management team to ensure guest satisfaction and the smooth running of the front office department.

Qualifications

  • Exceptional customer service skills: drive guest satisfaction and handle complaints with a professional demeanor.
  • Communication skills: clear and effective verbal and written communication with guests, staff and other departments.
  • Leadership abilities: expe...
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