Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events.
This position primarily handles events of average complexity.
Ensures their property events have a seamless turnover from sales to service back to sales.
Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
Ensure staff is working together as a team.
Communicate with guests, other employees, or departments to ensure guest needs are met.
Respond to and try to fulfill any special banquet event arrangements.
Meet the group requirements and company standards, and resolve any problems.
Document pertinent information in appropriate department logbook.