Job Description
Client Liaison & Communication
Serve as the primary point of contact for clients, external partners, and publishing teams, ensuring clear and timely communication.
Track and follow up on client requests, ensuring they are addressed and incorporated into the production pipeline.
Define, document, and refine production workflows in Jira and Confluence to ensure efficiency and transparency across teams.
Develop standardised processes for tracking and improving production pipelines, ensuring scalability and adaptability.
Formalise the estimation process, working with key stakeholders to establish assumptions, requirements, and feature scoping methodologies.
Implement best practices for tracking deliverables, ensuring consistency across multiple projects and teams.
Provide regular status updates to clients, proactively addressing ques...