Job Description
Job Purpose:
Area Manager - Service is responsible for the dealer service performance in the assigned territory and will lead the implementation of various service processes. The incumbent will provide guidance on overall business operations, identify areas for improvements and support the implementation of new projects.
Position Overview:
Location: Surat
Position Title: Assistant Manager - Area service Manager
Reports to: Regional Service Manager
Function: Commercial Operations
What you’ll do:
Create customer engagement plans based on market behavior and competition targeting areas where the potential is high and the turnaround of customer is less
Responsible for Increase of After Sales Service and thereby increased customer market share
Responsible for workshop loading and achieving defined targets by number of job orders and service volumes
Identify their individual needs and provide service required to exceed expectations
Ensure customer satisfac...
Area Manager - Service is responsible for the dealer service performance in the assigned territory and will lead the implementation of various service processes. The incumbent will provide guidance on overall business operations, identify areas for improvements and support the implementation of new projects.
Position Overview:
Location: Surat
Position Title: Assistant Manager - Area service Manager
Reports to: Regional Service Manager
Function: Commercial Operations
What you’ll do:
Create customer engagement plans based on market behavior and competition targeting areas where the potential is high and the turnaround of customer is less
Responsible for Increase of After Sales Service and thereby increased customer market share
Responsible for workshop loading and achieving defined targets by number of job orders and service volumes
Identify their individual needs and provide service required to exceed expectations
Ensure customer satisfac...