Area Planner
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The Guinness Partnership
📍 Hollinwood, Greater Manchester, United Kingdom
Job Description
JOB DESCRIPTION
About the role
We are looking for an Area Planner to join the Guinness Property team to provide a high-quality planning and co-ordination service for our Responsive Repairs.
You will play a key role in coordinating the day-to-day scheduling of our Responsive Repairs Operatives, ensuring repairs are planned efficiently and appointments are arranged to meet the needs of our residents.
The role involves managing operatives' diaries, booking and rescheduling appointments, maintaining accurate records and updating systems to ensure repair activities are tracked effectively.
Working closely with residents, operatives and internal teams, you will ensure clear communication, efficient job allocation and a high standard of customer service, while contributing to continuous improvements in service delivery and performance.
You will also be able to demonstrate these essential skills:
Experience of working in a customer f...
About the role
We are looking for an Area Planner to join the Guinness Property team to provide a high-quality planning and co-ordination service for our Responsive Repairs.
You will play a key role in coordinating the day-to-day scheduling of our Responsive Repairs Operatives, ensuring repairs are planned efficiently and appointments are arranged to meet the needs of our residents.
The role involves managing operatives' diaries, booking and rescheduling appointments, maintaining accurate records and updating systems to ensure repair activities are tracked effectively.
Working closely with residents, operatives and internal teams, you will ensure clear communication, efficient job allocation and a high standard of customer service, while contributing to continuous improvements in service delivery and performance.
You will also be able to demonstrate these essential skills:
Experience of working in a customer f...