Job Description
Job Title: Arbitration Specialist / Vehicle Arbitration Representative
Location: Matteson, IL
Work Schedule: Hybrid: Monday through Thursday: On-site at the auction; Friday: Remote
Duration: 6 months contract (potential to extend)
Job Summary:
The Arbitration Specialist is responsible for reviewing and resolving post-sale vehicle disputes between buyers and sellers in accordance with auction policies and applicable federal and state regulations. This role involves inspecting vehicles, evaluating complaints, mediating disputes, and ensuring accurate documentation while promoting auction services and maintaining strong customer relationships.
Key Responsibilities:
Location: Matteson, IL
Work Schedule: Hybrid: Monday through Thursday: On-site at the auction; Friday: Remote
Duration: 6 months contract (potential to extend)
Job Summary:
The Arbitration Specialist is responsible for reviewing and resolving post-sale vehicle disputes between buyers and sellers in accordance with auction policies and applicable federal and state regulations. This role involves inspecting vehicles, evaluating complaints, mediating disputes, and ensuring accurate documentation while promoting auction services and maintaining strong customer relationships.
Key Responsibilities:
- Review customer complaints, mechanic reports, and related documentation regarding vehicle condition.
- Inspect vehicles to determine the extent of repairs needed...