Arabic (MENA) Technical Support Engineer for AI SaaS

DogeSMS is seeking an Arabic (MENA) speaking technical support professional based in Dubai. This role primarily involves providing first- and second-line support to MENA customers, translating region-specific issues for English technical teams, and maintaining Arabic customer-facing documentation.

The ideal candidate will have 2+ years of experience in technical support at a SaaS company and be comfortable working with AI agents. This position offers a competitive USD-denominated salary calibrated to local living costs.