Job Description
Job Summary
We are seeking an A/R Recovery Representative for a 12+ month contract opportunity in Rochester, NY. This onsite role supports accounts receivable recovery operations by managing past-due invoices, resolving billing inquiries, and providing professional service to clients and internal partners.
This is a strong opportunity for candidates with experience in customer service, finance, accounting, payroll, billing, or collections who enjoy problem-solving in a structured, high-volume environment. The role offers steady full-time hours, ongoing training, and the chance to contribute to a collaborative team that values accuracy, professionalism, and clear communication. Candidates who thrive with supportive leadership, positive teamwork, and process-driven work will be well positioned for success.
Key Responsibilities
- Manage current, past-due, and returned receivable inquiries through phone and email communication.
- Conduct inbound a...