Application Support I - Enterprise Applications

We are hiring for this position out of our Toronto, Vancouver and Calgary offices. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.

About The Role

This role will require you to support a 24/7 environment on call or as needed. You are a highly motivated and versatile individual looking to join our IT team as an Application Support L1. In this role, you will play a crucial part in ensuring the stability, functionality, and optimization of our applications while bridging the gap between technical support and business needs.

About The Day-to-day

• Provide hands–on technical support for Enterprise Applications, ensuring timely resolution of incidents and service requests.
• Perform system analysis, identify areas for improvement, and implement enhancements to streamline processes and increase efficiency.
• Monitor application perform...