Application Support Engineer
0000055458 RBC Global Asset Management Inc.
📍 Toronto, Ontario, Canada
Job Description
Job Description
What is The Opportunity?
As a Level 2 Application Support Engineer, you'll take ownership of the reliability and performance of mission-critical trading platforms. This is more than a support role—you'll drive operational excellence, influence system design, mentor team members, and grow your expertise in SRE practices and modern infrastructure. If you're ready to make a strategic impact in a collaborative, growth-focused environment, we'd love to meet you.
What Will You Do?
Own the reliability of critical production systems, proactively monitoring and resolving issues across web servers, application servers, middleware, and trading platform infrastructure
Lead incident response and change management, coordinating cross-functional teams, conducting thorough root cause analysis, and implementing preventative measures that reduce future incidents
Drive operational excellenc...