Application Support Engineer
Hexa Consulting
📍 porto, distrito de porto, Portugal
Job Description
ABOUT THE OPPORTUNITY
We are looking for Junior, Mid-Level, and Senior Application Support Engineers to join our team in a hybrid role based in Porto, with two days per week in the office. You'll play a key role in supporting business-critical applications within the financial services sector, ensuring the stability, performance, and continuous improvement of production environments.
WHAT YOU WILL DO
- Manage and resolve production incidents effectively, ensuring service continuity.
- Develop technical and functional knowledge of the assigned applications.
- Identify recurrent incidents and contribute to effective long-term solutions.
- Monitor applications and infrastructure in line with established SLA requirements.
- Follow up and coordinate technical operations, infrastructure changes and planned interventions.
- Participate in application and infrastructure change management with development, sysadmin, DBA and ne...