Application Support Engineer Assoc Manager
A
Accenture
📍 monterrey, nuevo león, Mexico
Job Description
Application Support Engineer
Key Responsibilities
- Act as a software detective by identifying, analyzing, and resolving issues across multiple components of critical business applications.
- Collaborate with cross‑functional teams to ensure application stability, performance, and continuous improvement.
- Support developers by troubleshooting and resolving application‑related issues.
- Support and maintain applications hosted on hybrid environments, including AWS, OpenShift, and Private Cloud.
- Build, configure, administer, and maintain WebLogic, Tomcat, and Apache Web Servers.
- Monitor application environments and proactively troubleshoot issues using observability tools.
- Participate in an on‑call rotation, including off‑hours and weekend support.
- Tune application server parameters to optimize system performance.
- Install, configure, and maintain SSL/TLS certificates on web and applic...