Application Support ( Client facing )

ALAN PARTNERS SG PTE. LTD.

📍 singapore, singapore, Singapore

Full-time Other-General

Job Description

A fintech product company is now looking for an application support to troubleshoot system issues throughout the trade life cycle.

Customer Onboarding & Solution Delivery
  • Manage the full onboarding lifecycle for new clients, including environment setup, platform configuration, connectivity establishment, integration validation, and production go-live activities.
  • Partner closely with Customer Solutions teams to convert solution architecture into structured implementation and deployment plans.
  • Participate in early-stage solution discussions to understand client requirements, integration flows, trading behavior, and technical architecture before deployment execution.
  • Coordinate onboarding activities across Platform Engineering, Application SRE, and R&D teams to ensure successful delivery within agreed timelines.
  • Validate production readiness through successful client-side testing and test trade execution before transitioning...
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