Application Support and Maintenance - Healthcare Provider (Enterprise Corporate Functions)

Req ID: 379738 

We are currently seeking a Application Support and Maintenance - Healthcare Provider (Enterprise Corporate Functions) to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Responsibilities:

• Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs; perform root cause analysis for recurring issues.
• Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs; perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams.
• Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning.
• Stakeholder & Vendor Coordination: Act as a liaison between business user...