Application Support analyst

Jobdescription

• Experience supporting enterprise applications (e.g. SAP, Anaplan, ServiceNow or other enterprise technology platforms).
• Experience in business analysis with proven stakeholder management skill.
• Experience in managing application vendors, AMS providers and delivery partners.
• Experience in delivering application enhancements upgrades and technology initiatives.
• Strong communication, coordination and problem-solving skills.

Role and Responsibilities

• Support HR and Corporate Services applications portfolio, ensuring stable operations and timely delivery of initiatives.
• Engage business stakeholders to gather requirements, perform impact assessments and support activities.
• Coordinate and manage application vendors, AMS providers and project partners to deliver agreed outcomes.
• Support the delivery of run and enhancement initiatives and projects.
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