Application Production Support Engineer
Inetum Portugal
📍 Lisbon, Lisbon, Portugal
Job Description
The Application Production Support Engineer is a detail-oriented and technically skilled professional responsible for managing and supporting critical business applications in a production environment, with a strong focus on delivering high-quality IT services.
This role is responsible for ensuring the stability, availability, performance, and reliability of applications within the team's scope. The professional will also manage incident resolution in a timely manner, collaborating closely with internal stakeholders (Development, Infrastructure, and Architecture teams) as well as external partners and service providers to drive sustainable and long-term solutions.
Main Responsibilities
Application Stability & Availability (Expert)
- Monitor, maintain, and support business-critical applications, ensuring high availability, stability, and optimal performance.
- Actively participate in Incid...