Application Lead - ServiceNow CMDB/ CSDM

Application Lead - ServiceNow CMDB/CSDM
Internal Job Level Reference: Specialist)

UK • Remote - £34,000-£42,000 (Dependant on experience) + benefits

Focus Group is looking for an Application Lead (ServiceNow CMDB) to take ownership of the strategic development, configuration, and optimisation of our ServiceNow platform. You’ll act as the subject matter expert for CMDB and CSDM, driving platform performance, data integrity, and continuous improvement while aligning closely with business goals and customer outcomes.

What you’ll do

• Own and deliver the roadmap for CMDB and CSDM, ensuring alignment with business and customer needs.
• Act as the technical authority for configuration data structure, classification, and integration across the organisation.
• Lead platform configuration, administration, and release management across BAU and project work.
• Design and ...