Application Engineer – CFD (Technical Support & Training)
C
CAD-IT CONSULTANTS (ASIA) PTE LTD
📍 singapore, singapore, Singapore
Job Description
Key Responsibilities 1. CFD Technical Support
- Provide technical support to customers using CFD simulation software, primarily Ansys Fluent and related products.
- Investigate, troubleshoot, and resolve customer technical issues through email, phone, remote sessions, and on-site visits.
- Assist customers in model setup, meshing strategies, solver configuration, convergence improvement, post-processing, and result interpretation.
- Reproduce reported issues and collaborate with software vendors when escalation is required.
- Maintain accurate documentation of support cases using the company's support management system.
- Develop technical knowledge base articles, best practices, and troubleshooting guides.
- Support software installation, licensing, HPC configuration, and performance optimization when required.
- Deliver instructor‑led training course...