Application engineer automotive electronics (santiago de querétaro)

What you´ll do Consult customers on solutions generating value for their use cases Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the LIM system Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues Reports quality issues / customers' claims to relevant parts of the organization (incl. CCMS/CAPRIS) Drive customer experience by optimizing automated customer interactions and enhancing remote customer interactions Identify opportunities to create customer value in remote settings by leveraging remote interaction tools (e.g. AR, VR) May supervise the laboratory work (incl. prioritization) for samples coming from customers, and report technical results to customers Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members Promote internally SBU innovations and...

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