Application Analyst (Xico)

Application Analyst
Step into the world of global technology support as an Application Analyst and help power the platforms that professionals trust every day.
Role Summary
Analyzes and resolves customer problems of low complexity, implementing documented solutions and workarounds to mitigate impact.
Works on smaller, minimally complex projects or issues requiring specific expertise, and participates in project planning sessions.
Manages multiple and sometimes competing priorities with guidance, and aids in preparing status updates for customer problems or projects.
Regularly communicates and shares knowledge with the team, performing actions aligned with defined standards.
For some positions: makes general or site‐specific modifications, updates system documentation, manipulates data, defines enhancements, and provides input for technical plans and solutions.
About You
Hands‐on support experience focused on delivering outstanding customer service...