Appeals and Grievances Clinical Specialist
H
Healthfirst
📍 Remote, NY, United States
Job Description
**_**This position is 100% remote, M-F 8am-5:30pm schedule_**
Duties and Responsibilities:
+ Responsible for case development and resolution of clinical cases, such as: Pre-existing Conditions, Prior Approval, Medical Necessity, Pre-certification, Continued Stay, Reduction, Termination, and Suspension of services. The end-to-end process requires the Specialist to independently:
+ Research issues
+ Reference and understand HFs internal health plans policies and procedures to frame decisions
+ Interpret regulations
+ Resolve cases and make critical decisions
+ Update file documentation such as the file notes and case summary
+ Manage all duties within regulatory timeframes
+ Communicate effectively to hand-off and pick-up work from colleagues
+ Work within a framework that measures productivity and quality for each Specialist against expectations
+ Prepare cases for Medical Director Review ensuring that all pertinent information (i.e. ca...
Duties and Responsibilities:
+ Responsible for case development and resolution of clinical cases, such as: Pre-existing Conditions, Prior Approval, Medical Necessity, Pre-certification, Continued Stay, Reduction, Termination, and Suspension of services. The end-to-end process requires the Specialist to independently:
+ Research issues
+ Reference and understand HFs internal health plans policies and procedures to frame decisions
+ Interpret regulations
+ Resolve cases and make critical decisions
+ Update file documentation such as the file notes and case summary
+ Manage all duties within regulatory timeframes
+ Communicate effectively to hand-off and pick-up work from colleagues
+ Work within a framework that measures productivity and quality for each Specialist against expectations
+ Prepare cases for Medical Director Review ensuring that all pertinent information (i.e. ca...