Analyst – Documentation
H
House of Shipping
📍 Baixada Santista, São Paulo, Brazil
Job Description
Job Title: Analyst – Documentation
Department: Customer Service & Documentation
Reporting To: Manager – Customer Service and Documentation
Direct Reports: N/A
Job Purpose
The Documentation Analyst is responsible for the efficient handling import/export documentation, ensuring compliance with Brazilian Federal Revenue (RFB) regulations, supporting customers with document requirements, maintaining system integrity, and coordinating with ports, terminals, carriers, and stakeholders. The role ensures timely submissions, documentation accuracy, and professional interactions to support seamless cargo handling.
Main Tasks and Responsibilities
Customer Service & Documentation Handling
• Ensure shipping documentation accuracy including BL issuance, corrections, and approvals
• Respond to customer requests regarding BL, arrival, clearance, cargo information, and deadlines
• Support customers in submitting required guarantees (e.g., LOIs, letters, payments)
• Mai...
Department: Customer Service & Documentation
Reporting To: Manager – Customer Service and Documentation
Direct Reports: N/A
Job Purpose
The Documentation Analyst is responsible for the efficient handling import/export documentation, ensuring compliance with Brazilian Federal Revenue (RFB) regulations, supporting customers with document requirements, maintaining system integrity, and coordinating with ports, terminals, carriers, and stakeholders. The role ensures timely submissions, documentation accuracy, and professional interactions to support seamless cargo handling.
Main Tasks and Responsibilities
Customer Service & Documentation Handling
• Ensure shipping documentation accuracy including BL issuance, corrections, and approvals
• Respond to customer requests regarding BL, arrival, clearance, cargo information, and deadlines
• Support customers in submitting required guarantees (e.g., LOIs, letters, payments)
• Mai...