Analyst-Business

eTeam

📍 Canada, Canada, Canada

Contract Business Operations Specialists

Job Description


Education Requirement

Bachelor's Degree

Day-to-Day Responsibilities/WorkloadStakeholder Engagement & Customer Contact
  • Act as the main point of contact between contractors and customers, facilitating communication, resolving access issues, and coordinating inspection appointments.
  • Document and manage customer access challenges, handle notifications and permissions, and ensure all necessary approvals and communications are properly collected and tracked.
  • Utilize SCE's Customer Contact Information (CCI) to proactively schedule inspections, reducing unnecessary field visits and increasing operational efficiency.
  • Maintain and prioritize records of inspection constraints, support process improvements for access management, and track performance using relevant reporting tools.
  • Constraint Tracking and Exception Processing
  • Mapping: Create .kmz and spatial joins in Excel to determine potential access issues related to CROPS, Government Lands, etc.<...
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