Analista de Servicio al Cliente

Position Summary

The Customer Service Analyst is responsible for providing exceptional customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills. This position serves as the primary point of contact for customers and plays a key role in maintaining positive customer relationships.

Qualifications

• Education: Bachelor's degree required.

Experience

• Minimum 1–3 years of experience in customer service, customer support, or a related role.
• Experience working in a fast-paced environment preferred.

Skills & Competencies

• Excellent verbal and written communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Customer-focused mindset with a professional and positive attitude.
• Proficiency in Microsoft Office Suite and CRM systems.
• S...