AMS Functional Consultant – SAP MM / SAP FI / SAP SD

Who We Are

At Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well‑being is prioritized and your potential can thrive.

The Role

Key Responsibilities

1) Incident Management and Dispatching (AMS / Dispatcher)

• Receive, log, and classify incidents and service requests within the AMS service related to the assigned SAP module (MM or FI or SD ).
• Perform initial triage to identify incident type, affected process, business impact, and priority.
• Resolve Level 1 and selected Level 2 fu...