Airport Stopover & Passenger Care Lead

MindMatch is looking for a Duty Officer to manage operations at Madrid Airport for Royal Air Maroc. The role involves supervising customer services, ensuring compliance with quality standards, and coordinating passenger care during irregularities.

The ideal candidate will have a Bac+3 in a relevant field, with a minimum of 5 years experience in an airline, excellent English and French communication skills, and the ability to work in a dynamic environment.