Air Export Agent

Expeditors

📍 North Jakarta, Special Capital Region of Jakarta, Indonesia

full-time Information and Record Clerks

Job Description

Job Description

  • Ensure smooth and timely process flow for Air Export shipments.
  • Ensure accurate and timely client billing.
  • Understand all the elements of Air Export DLSOP in Indonesia and correctly interpret this information to fulfill our customers’ instructions and expectations.
  • Ensure accurate and timely data entry into our operating system.
  • Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies and requirements.
  • Understand department process flow, constantly looking for areas of improved efficiency.
  • Overseas communications, timely responses to emails and requests (internal and external).
  • Utilize all technology tools available in the company to perform customer service and operations duties.

Qualifications

  • Must be ready to work overtime...
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