Roles & Responsibilities :
Design, develop, and implement AI & automation solutions for IT / Biz processesDevelop and maintain reusable repository of automation scripts and workflows using scripting languages (e.g., Python, PowerShell or RPA ) and automation platforms (e.g., ServiceNow, MS System Center, Opentext Automation Center, Ansible, Terraform,).Integrate AI, Gen AI & ML capabilities into automation workflows to enable intelligent automation, predictive analytics, self-healing systems, AI Agents & CopilotsDevelop and train machine learning models for tasks such as anomaly detection, predictive maintenance, and capacity planning in IT environments.Work with large datasets of IT operational data, performing data cleaning, feature engineering, and data analysis to improve model accuracy and performance.Collaborate with IT operations teams to identify automation opportunities and prioritize projects based on business impa...