AI Project & Process Manager

About the role

Lead the Design and Transformation of business processes for AI-enabled operations, while driving enterprise-wide adoption through structured change management, governance, and project delivery excellence.

This role blends Process Excellence, Change Management, and Project Leadership to ensure effective implementation and scaling of AI-driven workflows.

What will you do?

Process Design & Transformation

• Design and optimize business workflows for AI-assisted and human-in-the-loop operations
• Develop end-to-end operating models, aligning people, process, and technology
• Create and maintain process documentation, SOPs, and flowcharts
• Identify opportunities for efficiency improvement, cost optimization, and automation
• Assess current AI workflows and recommend the most effective processes tail...