AI Enablement Lead - Shared Controls Group (SCG)

Join Citi's Markets Shared Controls Group (SCG) to spearhead AI-driven automation and operational excellence in global financial services.

Team/Role Overview

The SCG supports the Markets business by executing efficient controls and processes common across regions, products, and risk categories. This role sits at the intersection of artificial intelligence and operational excellence, identifying, designing, and delivering AI-powered automation solutions that transform how the SCG operates.

What You'll Do

• Identify & Prioritise AI Automation Opportunities: Partner with global business stakeholders to assess existing processes, pinpoint high‑impact use cases for AI and machine learning, and build a strategic automation pipeline.
• Design & Deploy AI Solutions: Leverage modern AI/ML frameworks—including large language models (LLMs), natural language processing (NLP), and robotic process automation (RPA)—to build and deploy intelligent, scala...