Job Description
ob Description: AI Enabled Executive Assistant
Key Responsibilities
1. Reservation Operations & Pipeline Monitoring
* Monitor incoming reservations and ensure each booking moves smoothly through the reservation pipeline.
* Coordinate with operators/partner companies to confirm availability, booking details, changes, and operational readiness.
* Keep guests updated on availability, next steps, payment status, booking confirmations, and any changes to their reservation.
* Track reservation issues such as operator non-availability, maintenance concerns, boat changes, schedule conflicts, missing information, or delayed responses.
* Escalate urgent or unclear issues to the right internal team member while keeping the guest/operator informed.
* Maintain clean notes, status updates, and reservation records so the team always has visibility on what is pending, resolved, or at risk.
2. AI-Agent Monitoring & Human-in-th...