AI-Driven Support Manager, SaaS & Ops Leader

Momentus Technologies Group in Birmingham is seeking a Customer Support Manager to lead the EMEA support team. In this role, you will drive operational rigor and development.

You will be responsible for ensuring timely, high-quality resolutions to enhance customer satisfaction. The ideal candidate has 5+ years in customer support management, with a strong familiarity with Zendesk and analytics.

Join a dynamic environment where your leadership will have a direct impact on our customer success.