Ai-Driven Omnichannel Strategy Leader
MSD Malaysia
📍 alcobendas, kingdom of spain, Spain
Job Description
Job Description Omnichannel Marketing Strategy & AI Enablement Manager
In an environment defined by rapid digital evolution and the transformative rise of Artificial Intelligence, we are redefining the boundaries of customer engagement. Operating in a dynamic ecosystem where integrated omnichannel experiences, data‑driven decision‑making, and AI‑powered capabilities are reshaping how value is created for customers, we are seeking a leader to help accelerate this transformation. As the Omnichannel Marketing Strategy & AI Enablement Manager, you will lead and shape the omnichannel strategy for an assigned Business Unit. You will play a critical role in transforming product‑focused brands into customer‑centric experiences that drive meaningful engagement, strengthen customer relationships, and support sustainable business growth. You will also drive how Artificial Intelligence transforms customer engagement, marketing effectiveness, and organizational capability by collaborating...