AI Automation QA

WTW

📍 Taguig, Metro Manila, Philippines

Full time Computer Occupations

Job Description

Key Accountabilities

  • Definition and execution of testing and quality assurance strategies for AI‑enabled workflows
  • Continuous evaluation and monitoring of system behavior in production environments
  • Contribution to auditability, risk management, and continuous quality improvement
  • Principal Responsibilities

  • Define quality criteria and testing strategies for agent workflows, covering accuracy, latency, safety, compliance, and operational risk
  • Build automated evaluation harnesses to assess agent performance, including hallucination rates, tool misuse, policy violations, and task success
  • Implement continuous production monitoring to detect anomalies, quality degradation, and emerging safety concerns
  • Develop and maintain automated test suites using Playwright for UI testing and custom scripts for API and workflow validation
  • Apply LLM evaluation frameworks to assess output quality, regression, and system dri...
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