AI & Automation Business Analyst (Foz)

Omega CRM Consulting is looking for an AI & Automation Business Analyst to collaborate with one of the top general pharmaceutical companies. The analyst supports the identification, qualification, design, and delivery of AI and automation initiatives across Human Pharma Services, focusing on business analysis, process improvement, stakeholder alignment, and practical understanding of digital solutions.

Responsibilities

• Business Analysis for AI & Automation
  • Identify and structure AI and automation opportunities with stakeholders.
  • Translate needs into clear requirements, user stories, and process documentation.
  • Support qualification and prioritization based on value, feasibility, and scalability.
  • Clarify ambiguous requests and turn ideas into actionable use cases.
• Process Discovery & Optimization
  • Analyse workflows, pain points, and dependencies.
  • Define as-is and to-be process...