Job Description
Qualifications & Experience Bachelor’s degree in Hospitality/Business Administration (MBA preferred)
15+ years in multi-property hotel operations (luxury/resort experience preferred) Proven track record of opening 5+ hotels (pre-opening experience mandatory) Deep knowledge of hotel systems (PMS, CRM, revenue management tools) Exceptional crisis management skills Data-driven decision-making approach Outstanding stakeholder management (owners, corporate teams, vendors)
15+ years in multi-property hotel operations (luxury/resort experience preferred) Proven track record of opening 5+ hotels (pre-opening experience mandatory) Deep knowledge of hotel systems (PMS, CRM, revenue management tools) Exceptional crisis management skills Data-driven decision-making approach Outstanding stakeholder management (owners, corporate teams, vendors)
Job Title: AGM, Operations
Location: Kwahu, Eastern Region
Employment Type: Full-Time
Reports To: GM
Role Overview
The Assistant General Manager, Operations is responsible for overseeing the daily operations of the hotel within the hospitality group. This role ensures that each hotel meets operational efficiency, guest satisfaction, and financial performance targets while maintaining brand consistency. The AGM, Operations collaborates closely with the GM, ...