Aftersales Service Specialist - German Speaker
Stark Future SL
📍 barcelona, cataluña, Spain
Job Description
About Stark
Stark builds the world’s most powerful electric motorcycles. From the VARG MX to the road-legal VARG EX & SM, our bikes have won world championships and are engineered to outperform anything with a combustion engine. We’re based in Sant Boi, Barcelona, growing fast and building a team that will take us even further.
The Role
The Aftersales Service Specialist role is responsible for managing all aspects of the customer journey from order confirmation through delivery and beyond, ensuring a seamless and high-quality ownership experience for both customers and dealers. The position handles sales operations cases, coordinates service activities, and supports warranty operations, while ensuring accurate documentation and efficient case handling. The role acts as the primary liaison between customers, dealers, and internal teams, overseeing post-sale coordination and proactive communication to ensure every step of the process runs smoothly. With ...