Aftersales Operations Analyst
BYD Australia
📍 Mulgrave, Victoria, Australia
Job Description
About BYD
BYD is a high-tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero-emission energy solutions.
As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles. Developing electric vehicles that are intelligent and connected, BYD is inaugurating a new age of automotive innovation featuring a sleek design and an innovative user experience.
About the Role
The Aftersales Operations Analyst plays a critical role in supporting the Service Operations and Service Quality functions to drive service excellence, optimize network performance, and enhance customer satisfaction across the BYD dealer and service network.
This role is responsible for analyzing aftersales performance, supporting the deve...