Aftersales Manager

Aftersales Manager Required in Birmingham!!

Basic Salary up to £40,000

OTE £65,000+

Leading Main Dealer 

Our client is currently seeking an Aftersales professional with a passion for providing excellent customer service and developing a team that delivers success!

As an Aftersales Manager, your duties will include: 

Drive performance of the workshop technician team to maximise efficiency, sold hours, and first-time fix. 

Lead the behaviour of the Customer-facing team to maximise upsell whilst maintaining exception customer service. 

Adopt new digital systems and processes as part of our digitalisation strategy 

Develop?the?skills, knowledge and career progression of team members.? 

Optimise?operational processes within the Customer Journey, such as Vehicle Health Checks.? 

Ensure Compliance?with group financial processes, DVSA MOT and relevant Health & Safety regulations.? 

Make an impact...

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