Afternoon Service Coordinator Role Northeastern Ontario

Join Manitoulin Transport as an Afternoon Service Coordinator to streamline service operations and enhance customer satisfaction. Your skills in documentation and repair prioritization will be essential for productive workflow. This role demands an organized individual with at least five years of service operations experience.

Key Responsibilities

• Document repairs from multiple sources for prioritization.
• Maintain local Facility Planner spreadsheet efficiently.
• Prepare work orders and assign tasks to technicians.
• Open warranty claims for eligible parts and repairs.
• Work alongside Parts Department for inventory management.

Requirements

• 5+ years in service operations.
• Experience with AS400 software.
• Excellent organizational and decision-making skills.
• Technical and mechanical problem-solving capabilities.
• Dedication to cost reduction and customer satisfaction.
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