After Sales Technician (Lugo)

We are seeking an experienced Technical Services professional who specialises in electric‑vehicle chargers. We are looking for someone passionate about enhancing the client experience, contributing to error prevention, and collaborating closely with the Product and R&D team.

• Address customer inquiries, technical issues, and troubleshooting needs after a purchase, whether related to hardware, software, or electronic devices.
• Provide support via phone, email, chat, or other channels to resolve customer concerns.
• Install, configure, and update software and hardware according to customer or company needs.
• Ensure operating systems and applications are correctly installed and configured.
• Diagnose and repair defective equipment.
• Provide preventive maintenance to avoid malfunctions or failures.
• Perform on‑site or remote technical services as needed.
• Gu...