Job Description
What We’re Looking For:
We are seeking a customer-focused and relationship-driven After Sales Officer to support after‑sales operations, client relationship management, and customer support activities for our client.
Key Responsibilities:
- Client Relationship Management and Customer Support
- Maintain good relationships with clients, installers, and stakeholders to ensure customer satisfaction.
- Build and maintain strong client relationships through regular communication and after‑sales support.
- Provide clients with contact details and assistance for queries, concerns, and after‑sales concerns.
- Receive, manage, and respond to client calls, concerns, and inquiries in a timely and professional manner.
- After Sales Coordination and Monitoring
- Monitor system performance and ensure quality installation of completed projects.
- Conduct site visits to completed in...