Vacancy Title: After Sales Manager
Vacancy Location: Kristiansand, Norway
Engagement Type: Permanent, Full-Time
The Role:
Here at Survitec, we are currently recruiting for a After Sales Manager to join our Customer Service team based in Kristiansand.
Key responsibilities for the After Sales Manager role include but are not limited to:
Respond to customer inquiries regarding spare parts, servicing, and warranty repairs with expertise and professionalism.Provide advanced product and service information, addressing complex customer questions effectively.Manage warranty claims, authorize collections, and coordinate necessary repairs while keeping customers informed.Prepare and issue quotes for services outside warranty coverage, helping to generate additional revenue.Oversee the processing of custom and special orders, working closely with operational teams.Act as the fi...