Job Description
- Be the client's trusted point of contact for after-sales
- Turn service moments into loyalty moments for VIP clientele.
About Our Client
A renowned luxury brand with a flagship House in central Bangkok, offering an intimate, invitation-only setting focused on exceptional service.
Job Description
- Act as the main point of contact for clients on service/repair cases; manage updates, expectations, and escalations.
- Log, track, and follow through on all cases; coordinate with service centers and the House Director for timely resolutio...