Advisor I, Blended Support, Trilingual.

Concentrix

📍 San Jose, California, United States

Full time Information and Record Clerks

Job Description

Description


The Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
  • The Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
  • Descripción de puesto

    Essential Functions/Core Responsibilities 

    • From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.
    • Handle...