Administrator
Location: Pontypridd, Cardiff - Fully Onsite
Contract: Temporary - 1-month contract (Temp to Perm)
Pay Rate: £13.50 per hour (PAYE)
OBJECTIVES:
To ensure that Health & Safety procedures are adhered to at all timesTo ensure that all work completed is accurately charged in accordance with customer contractsTo assist in raising purchase orders and maintaining records as requiredRESPONSIBILITIES
Answer inbound calls professionally and accurately log all information into Salesforce.Build and maintain strong relationships with customers and internal stakeholders.Resolve customer queries and complaints promptly, with a focus on customer satisfaction and retention.Support the Credit Control team by resolving outstanding account queries.Assist with the daily driver debrief process, recording actions and updates in Salesforce.Rais...