Job Overview
Reporting to the Office Manager, as the Administrative Assistant, Service (Warranty) you will support the warranty team and handle a variety of administrative and clerical tasks.
Your day-to-day responsibilities will include:
Reviewing customer warranty service requests and liaising to ensure creation of clear and concise service work orders.Answering, screening, and routing incoming calls on the main office line in a professional and efficient mannerUpdating and preparing reports for Warranty Service items, including expenditures and back-charges.Compiling and maintaining lists of tools and supplies, ensuring proper records of internal rental, sign-outs and returns.Assisting in the development and improvement of warranty services processes to enhance efficiency while minimizing costs.Updating final warranty inspection deficiencies in system and creating service work orders prior to wa...